Good practices#

Good routine practices#

• Reply all emails. If you can’t reply it properly at this moment, reply making it clear.
• Be punctual. Let them know if there is a problem.
• Coordination. When sending a message, think of:
  • People who are affected by it.
  • Who should be who are affected by the issue.
  • Who should be informed about it.
• Prepare the meetings well.
• Manage meetings well.
• Be an example of management, personal organization, commitment and involvement to your team and colleagues.
• Convene the meetings that are really necessary.
• Try to enjoy what we do.

Meetings organization#

Meetings have three parts: Convening, execution and minutes.

Convening#

• Convene with sufficient time in advance.
• Make sure that the call has arrived.
• Specify clearly:
  • Date, place, time and duration.
  • Attendees.
  • Objectives of the meeting.
  • Meeting Points.
  • Documentation to be handled and who should provide it.
  • Previous actions to be taken.
• Remind punctuality.
• Confirm attendance.

Execution#

• Start on time and end on time.
• Remind:
  • Objectives.
  • Meeting points.
  • Dynamics.
  • Time established.
  • The importance of being effective.
• The moderator should facilitate the achievement of the results.
• Avoid distractions
• Act if progress is not being made.
• Concrete actions and assign them.
• Review the previous minutes.
• Summarize the meeting.
• Set a date for the next meeting.

Minutes#

• At the latest one week later.
• Collect:
  • Agreements.
  • Commitments.
  • Actions with their assignments.
  • Agreed dates.
• Ask for reviews.